Welcome to XeSocialPro. These Terms of Service ("Terms") govern your use of the XeSocialPro platform operated by Xenonlabs AI ("we", "our", or "us"). By accessing or using our service, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account or using XeSocialPro, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use our service.
2. Description of Service
XeSocialPro is an AI-powered social media management platform that enables users to:
- Connect and manage multiple social media accounts (Facebook, Instagram, LinkedIn, X, YouTube)
- Create, schedule, and publish content across platforms
- Generate AI-assisted content and images
- Analyze social media performance and engagement
- Manage advertising campaigns
3. Account Registration
To use XeSocialPro, you must create an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use of your account
- Be responsible for all activities that occur under your account
4. Social Media Account Connections
When you connect your social media accounts to XeSocialPro:
- You authorize us to access and manage your connected accounts as necessary to provide our services
- You confirm that you have the authority to connect these accounts
- You understand that we store access tokens securely to perform actions on your behalf
- You can disconnect your accounts at any time through our platform or the respective social media settings
5. Acceptable Use
You agree not to use XeSocialPro to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Post or distribute harmful, offensive, or illegal content
- Spam or send unsolicited messages
- Attempt to gain unauthorized access to our systems or other users' accounts
- Use automated tools to scrape or extract data from the platform
- Violate the terms of service of any connected social media platform
6. Subscription and Payments
XeSocialPro offers various subscription plans. By subscribing:
- You agree to pay the applicable fees for your chosen plan
- Subscriptions renew automatically unless cancelled before the renewal date
- Refunds are handled according to our refund policy
- We reserve the right to modify pricing with reasonable notice
7. AI-Generated Content
Our platform uses AI to assist with content generation. You acknowledge that:
- AI-generated content should be reviewed before publishing
- You are responsible for all content published through your account
- AI suggestions may not always be accurate or appropriate for your audience
8. Intellectual Property
You retain ownership of content you create and publish through XeSocialPro. By using our service, you grant us a limited license to store and process your content as necessary to provide our services.
9. Limitation of Liability
XeSocialPro is provided "as is" without warranties of any kind. We are not liable for:
- Any indirect, incidental, or consequential damages
- Loss of data, revenue, or business opportunities
- Service interruptions or failures of third-party platforms
- Content published through your account
10. Termination
We reserve the right to suspend or terminate your account if you violate these Terms. You may cancel your account at any time through the platform settings.
11. Changes to Terms
We may update these Terms from time to time. We will notify you of significant changes via email or through the platform. Continued use after changes constitutes acceptance of the updated Terms.
12. Contact Information
For questions about these Terms, please contact us at support@xenonlabs.ai