Terms of Service

Last updated: April 2026

Welcome to XE Social. By accessing or using our platform, you agree to be bound by these Terms of Service. Please read them carefully before using our service.

1. Acceptance of Terms

By creating an account or using XE Social, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service.

2. Description of Service

XE Social is an AI-powered social media management platform that allows users to create, schedule, and publish content across multiple social media platforms including Facebook, Instagram, LinkedIn, X (Twitter), and YouTube.

3. Account Registration

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account credentials
  • You must be at least 18 years old to use our service
  • One person or legal entity may not maintain more than one account

4. Acceptable Use

You agree not to use XE Social to:

  • Violate any laws or regulations
  • Post content that is illegal, harmful, threatening, abusive, or defamatory
  • Infringe on intellectual property rights of others
  • Distribute spam or unsolicited promotional content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service

5. Social Media Platform Compliance

When using XE Social to connect to third-party platforms (Facebook, Instagram, LinkedIn, etc.), you agree to comply with their respective terms of service and community guidelines. We are not responsible for any actions taken by these platforms regarding your content or account.

6. Content Ownership

You retain ownership of all content you create and publish through XE Social. By using our service, you grant us a limited license to store, display, and transmit your content as necessary to provide the service.

7. AI-Generated Content

XE Social provides AI-powered content generation features. You are responsible for reviewing and editing AI-generated content before publishing. We do not guarantee the accuracy, appropriateness, or effectiveness of AI-generated content.

8. Subscription and Payments

  • Paid subscriptions are billed in advance on a monthly or annual basis
  • All fees are non-refundable unless otherwise stated
  • We reserve the right to modify pricing with 30 days notice
  • Free trial periods may be offered at our discretion

9. Termination

We may suspend or terminate your account at any time for violation of these terms or for any other reason at our discretion. You may cancel your account at any time through the account settings.

10. Limitation of Liability

XE Social is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

11. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of significant changes via email or through the platform. Continued use of the service after changes constitutes acceptance of the new terms.

12. Contact

For questions about these Terms of Service, contact us at support@xenonlabs.ai.